TERMS AND CONDITIONS
1. The Local taxes, VAT and other duties will be paid by you. As we can not
calculate, how much the local authorities are charging and what are the custom
laws in different countries? Apart from these taxes, if there are some other
additional taxes in your country or region, that will be completely paid by
2. The cards in sample order are generally available in bulk as well, but
there will be no guarantee in future for its availability. As the availability
of cards depends on the running orders, there will be no surety /guarantee in
future as well. However, we keep the cards in enough quantity.
3. The rights of design of the cards including their parts solely lie with the
company; however, if a customer wants to change the design, it can be done
considering the factors like feasibility, availability of the desired material
and possibility. As to maintain originality, there will be a press line
at the back of the envelope. In case the customer does not want the press
line, he can ask for its removal as well, while making the order or any time in
4. We ensure to the customers about the design and the shade of the cards,
however, there might be a possibility that in future there could be a slight
change in the color and texture of the cards. There is a possibility of change
in color of the samples and the main bulk order made in a later date.
5. There might be a possibility of difference in shade between the actual
color of card and the image shown on the website. As these images are in JPEG
format, the color depends on the resolution of the computer monitors. So
kindly ask about the exact colors before placing the order or during the proof
6. We are responsible for any printing mistake, if made in the final cards,
after your approval of proofs. We produce exactly the same format which is on
the last version of proofs finalized by you. Proof approval is the sole
responsibility of the customer. However, there might be a difference in the
shade/ color of the ink, as the printing is a manual process. We try to give
the exact color shade but the as the mixing of colors is manual, so there
could be a possibility of very slight color difference, as compared to the
images on the computer.
7. The sample cards order / orders are non-refundable but adjustable. The cost
up to 5 samples and one time shipping charges are completely adjustable with
the bulk order made later, where the cost of the cards and printing, excluding
shipping, should be at least US $150 or more. If you do not make the bulk
order later, the sample order bill will not be refunded. Even if you make two
or more orders, the sample cost of 5 samples will be adjusted along with the
shipping charges for one order only.
8. If you are in hurry for the wedding invitations or bar/bat mitzvah
invitation order, kindly inform us through e-mail well in advance so that we
can keep your cards reserved. The bulk order supply is subjected to
availability of the cards in stock.
9. In case, you do not like our products and want to change or want any refund
in lieu of that, the printed cards will not be changed in any case, however
you can send the blank cards back to us, but you have to bear the shipping
charges (To & Fro). (For more details about refund, kindly refer to refund
10. We use world’s number one shipment services UPS / DHL / FedEx (mainly as
per our company policy) as our carrier, and we ensure that the cards reach to
you in perfect state without any damage and in timely manner; however, we are
not responsible for the situations beyond our control.
11. Any changes made in the cards regarding paper material, design or size, as
instructed by the customer, and are deviated from the original design as shown
on the website, will be considered as a customization, and will be chargeable.
Any change in the price of the cards and shipping will be informed by us while
working on proofs. The price change will depend on the type of customization
you are looking for.
12. As standard, all the envelopes come without any self adhesive. We
recommend using of good quality double sided tape for sealing them. However,
If you want us to create them as self-adhesive, We can provide that as well.
The cost of self adhesive will be charged separately, based on number of
13. IDEA IMPEX PVT. LTD. is holding company for the website. So please note
the charges appearing on your credit / debit card statement will be as “IDEA
IMPEX PVT. LTD.” instead of website name.